Privacy Policy
Last updated: October 31, 2026
Reliable Networks IT Solutions (“Reliable Networks IT,” “we,” “us”) provides managed IT and cybersecurity services from El Paso, Texas. This policy explains what information we collect through rnetworksit.com, how we use it, and the choices you have. We keep it short and in plain English.
Who we are
Reliable Networks IT Solutions, 5824 Snark Ln, El Paso, TX 79924. Phone: 915-344-7638. Email: [email protected].
Information you give us
- Contact forms. If you write to us, we receive the details you enter: name, email, phone number, company name, subject and message.
- Scheduling. If you book a call through Calendly or our on-site scheduler, we receive your name, email, the time you chose and any notes you add.
- Free tools. The calculators and assessments run in your browser. Your answers stay on your device unless you choose to send them. If you click a button to send your results or request a report, we receive your name, email, company or domain, and a summary of your results (such as scores, estimated costs and top priorities).
- Email Security Checker. The domain you type is sent from your browser to Cloudflare’s public DNS lookup service (cloudflare-dns.com) so it can read that domain’s public email-security records. Cloudflare handles that request under its own privacy policy. We do not receive or store the domain unless you choose to send us the result.
Information collected automatically
- Server and security logs. Our hosting provider and Cloudflare, which helps deliver and protect our site, process technical data such as your IP address, browser type, pages requested and time of visit. We use this to keep the site running, secure and free of abuse.
- Cookies. We do not use advertising cookies and we do not currently run website analytics. Some site features, such as the language switcher, the scheduling widget, or booking through Calendly, may set functional cookies needed to work. If we add analytics in the future, we will update this policy first.
How we use information
- To answer your questions and provide quotes or services.
- To schedule calls and send the reports or results you ask for.
- To follow up about your request. We do not send unrelated marketing to people who have only used a free tool, and you can ask us to stop contacting you at any time.
- To keep the site secure, prevent spam and abuse, and meet legal obligations.
Who we share it with
We do not sell your personal information, and we do not share it for advertising. We use service providers who process information on our behalf: IONOS (website hosting), Cloudflare (website delivery, DNS and security), Microsoft 365 (our email), and Calendly and Simply Schedule Appointments (scheduling). Contact form messages are delivered to us by email. We may also disclose information if the law requires it or to protect our rights, customers or systems.
Links to other sites
Our pages link to other sites, such as Calendly, Facebook and Have I Been Pwned. They have their own privacy practices, and we are not responsible for them.
How long we keep information
We keep your information as long as we need it to respond to you, provide services, and meet legal, tax and security needs. If you ask us to delete it, we will do so unless we are required to keep it.
Security
We use reasonable technical and organizational measures to protect information. No website or method of transmission is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You can ask us to tell you what personal information we hold about you, correct it, or delete it. Depending on where you live, you may have additional rights under state privacy laws. To make a request, email [email protected] or call 915-344-7638. We may need to confirm who you are before we act on a request.
Children
Our website is for businesses and is not directed to children under 13. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it last changed.
Contact us
Questions about this policy? Contact Reliable Networks IT Solutions at [email protected] or 915-344-7638.